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Problems?, email patricia@runraceregister.com right away !

  Welcome Event Directors         

 

This site was built around one simple goal, to make your life easier and your event a success.
You will find many resources; some you’ll need today and others as your event progresses.
  

Simply click on the item below to learn more.




Step 1:       Manage your event



Step 2:       Manage your registration



Step 3:       Promote your event


 




Set up your event
:  

This process takes less than ten minutes and once completed requires no additional work.  Here are the basic steps to setting up your event.

Step 1:   

From the Account Home Page, select the Manage Event button.


Step 2:   

Select the Contact Information button.  Here you will update your event name, contact information and mailing address.  This information is used to mail your collected entry fees and any other correspondence.


Step 3:   

Select the Events button.  Here you will add specific events such as 5K Run, 10 Mile Walk, etc.  Simply click Add under Add Activities and a box will appear below.  Select Edit  under Activity / Race and enter a name for the activity and a price, then select Update.  This event will now appear on the drop down menu on your online registration form.  Add as many events as you are offering.

If your event offers entry fees based on date or time, please click Show under Prices By Age/Date and click the Add Price or Add Date button.  Select Edit then enter the age or date and the corresponding entry fee.  When finished select  Update.


Step 4:   

Select the Registration Form button.  Here you will update the registration form that will be shown to participants.  On the left of the screen you have the ability to turn fields on and off as well as to modify the names of fields.  Your changes will appear on the right.


Step 5:   

If you have an event logo you can select the Logo Upload button and upload your logo directly from your computer.


Step 6:   

A standard waiver is automatically added to your registration form and includes your event name and date.  If you prefer to include your own waiver in addition to our standard waiver click the Waiver button and follow the instructions.


Step 7:   

The account login on page one allows complete access within the site.  To create another account with limited access select the Users button.


That’s all you need to do.  If anytime during registration you need to update any of the above information simply follow the steps above.



Update your event

Once you have completed the set up of your event, you do not need to take any further actions unless something has changed.  If for some reason you need to rename a field name on an entry form for example simply click the Manage Event button from the home page and select the item you wish to change. 



Live Statistics:  

Selecting the Live Statistics button gives a total and daily count of the number of participants currently registered.



View Entrants

Selecting the View Entrants button allows you to view all entrants in your event.  To sort this data click the column header.  One click for ascending, another for descending.

The Status Code column confirms whether or not an entrant is registered in your event:

Success:  In the event, registered online

Manual:  In the event, manually entered.

Declined:  Not in the event, credit card was declined.

CCInterrupt:  Not in the event, did not submit credit card.



Edit Entrants

Selecting the Edit Entrants button allows you to edit any entrant.  An alphabetical list by last name will appear.  Click the letter that corresponds to the entrant then click Edit for the particular entrant.  When you are finished click Update.



Register Manually

Selecting the Register Manually button allows you to enter all mailed in entries into the same database that online entries are stored.  With one database it is that much easier to manage, back up and send your data file to any vendor who may need it.  Remember to click Submit when finished.



Back Up Data

Data is automatically backed up nightly on our server.  If you wish to back up data on your home or office computer, select the Back Up Data button and follow the online instructions.



Download Data

When it’s time to send your data file to the timing company or any other vendor, simply select the Download Data button and automatically your data file is downloaded to your home or office computer.  This file is saved in Excel format.



Free website


From the Account Home page please select the Promote Event button.  Next select the Manage Website button.  Here you  have the ability to customize your website with both text and a custom logo.  
There are three basic steps to setting up your website.


Step 1 – Select a template

Step 2 – Personalize your template

Step 3 - View your template



Free email newsletter


From the Account Home page please select the Promote Event button.  Next select the Email Marketing button.  Here you have the ability to create a custom email newsletter.  You can email this newsletter to entrants from your existing event database or import your own custom mailing list.  
There are three basic steps to setting up your website.


Step 1 – Select a template

Step 2 – Personalize your template

Step 3 - View your template




Free volunteer registration


From the Account Home page please select the Promote Event button.  Next select the Volunteer Form button.  Here you have the ability to create a custom volunteer registration form that you can use on your website.  
There are three basic steps to setting up your website.


Step 1 – Select a template

Step 2 – Personalize your template

Step 3 - View your template




Fast Links

From the Account Home page please select the Promote Event button.  Next select the Fast Links button.  Here you will find the web address of many important tools available to your event.







RunRaceRegister.com contact us:patricia@runraceregister.com